Privacy Policy

Welcome to MileCell Biotechnology Inc. (“MileCell”, “we”, “us”, or “our”).
We are committed to protecting the privacy and security of your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

To provide efficient services, we may collect the following types of information:

• Personal information: name, email address, company/organization, phone number
• Contact and address details (when voluntarily provided)
• Technical data: IP address, browser type, device information
• Usage data: pages visited, interactions, and browsing behavior

We collect this information when you:

• Submit contact forms
• Request quotations or product information
• Create an account
• Subscribe to newsletters or communications
• Interact with our website

2. How We Use Your Information

We use your information to:

• Respond to inquiries, quotes, and service requests
• Process orders and manage customer accounts
• Send product updates, newsletters, and marketing communications (with your consent)
• Improve website functionality and user experience
• Analyze usage trends and optimize our services

You may opt out of marketing communications at any time via the unsubscribe link in our emails.

3. Legal Basis for Processing

Where applicable (e.g., under GDPR), we process personal data based on:

• Your consent (e.g., subscribing to marketing communications)
• Contractual necessity (e.g., processing orders or account registration)
• Legitimate interests (e.g., improving website performance and services)
• Legal obligations (where required by applicable laws)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website performance.

Types of cookies we use:

• Essential cookies – required for core website functionality
• Analytics cookies – to understand website usage (e.g., Google Analytics)
• Marketing cookies – to support advertising and remarketing (e.g., LinkedIn Insight Tag, HubSpot)

These technologies may collect:

• IP address
• Browser behavior
• Pages visited and interactions

Where required by law, you will be asked to consent to non-essential cookies.

You can manage or disable cookies through your browser settings.

5. Sharing and Disclosure of Information

We do not sell personal data to third parties.

We may share information:

• With trusted service providers (e.g., CRM, analytics platforms)
• To comply with legal obligations or government requests
• In connection with mergers, acquisitions, or corporate restructuring

All third parties are required to process data securely and only for specified purposes.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

However, no system is completely secure, and we encourage users to take appropriate precautions when sharing personal information.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your data
• Object to or restrict certain processing
• Opt out of marketing communications

You may exercise your rights by:

• Updating your account information
• Using unsubscribe links
• Contacting us directly

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States, where data protection laws may differ.

We take appropriate measures to ensure your data is handled securely.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

11. Third-Party Websites

Our website may contain links to external websites.

MileCell is not responsible for the privacy practices or content of these third-party sites. We encourage users to review their policies.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Email: info@milecell-bio.com

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted on this page.